Design

Design

Designing Feedback Loops in Connected Device Experiences

When users set up Everbowl for the first time, they are connecting a physical device to a digital experience. Unlike purely app-based onboarding, smart hardware onboarding introduces uncertainty. Users are often unsure whether the device is pairing correctly, connecting to WiFi, or functioning as expected. To address this, we designed

Design

Fixing Onboarding by Reducing Uncertainty, Not Steps

Problem Personalisation was central to Everwiz. To deliver meaningful insights, especially breed-specific guidance, we needed users to share accurate profile details during onboarding. That meant collecting information like the pet’s name, photo, breed, age, weight, and medical conditions. The original onboarding flow was designed to feel friendly. We framed