Design

Design

Designing Feedback Loops in Connected Device Experiences

TL;DR: Smart device onboarding often fails not because the process is complicated but because it feels unpredictable, making real-time device status visibility essential to reducing user anxiety and building trust. Everbowl's LED indicator system communicates device status through blue blinking for Bluetooth pairing in progress, blue stable

Design

Fixing Onboarding by Reducing Uncertainty, Not Steps

Problem Personalisation was central to Hoomanely. To deliver meaningful insights, especially breed-specific guidance, we needed users to share accurate profile details during onboarding. That meant collecting information like the pet’s name, photo, breed, age, weight, and medical conditions. The original onboarding flow was designed to feel friendly. We framed